Introduction to Our Website Privacy Policy
Shamir Insight, Inc. (“Shamir Insight,” “us,” “we,” or “our”), operates this website (web pages beginning with www.shamirlens.com) (the “Website”). We respect the privacy of users of our Website (“users,” “you,” or “your”), and recognize your need for appropriate protection and management of any personal information you share with us. The phrase “personal information” means any information by which you, individually, can be identified, such as your name, address, telephone number, etc. The purpose of this privacy policy is to inform you when you visit our Website how we collect and use information about you, including your personal information, and the choices you have regarding our use of, and your ability to review and correct, such information.
Collection and Use of Your Information
In general, you may visit many pages of the Website without telling us who you are or revealing any personal information about yourself. We may track Internet domain addresses from which people visit the Website and analyze this data for trends and statistics, but individual users will remain anonymous, unless they voluntarily tell us who they are.
Personal Information You Provide to Us
- Sometimes (such as when you register to receive special offers, notifications, and promotional materials) we will also ask you to provide personal information. If you choose to register, you will only be required to supply your first and last name, password (i.e., the unique Shamir verification number that you received from your optometrist or other eye care professional), other identifying information (such as your mother’s maiden name, city of birth, or pet name), desired username, and email address. You will also be required to agree to our Website Terms and Conditions of Use. You may also be asked to provide your address, telephone number, birth date, date you purchased your lenses, income level, occupation, and personal interests and/or other information.
- Whether or not you choose to provide the information we request is entirely up to you. But if you elect not to do so, you may be unable to subscribe to a Shamir Insight service or publication, download information, or take advantage of special offers available only through the Website. Your personal information enables us to improve the content of our Website, customize the content and/or layout of Website pages for individual users, notify you about updates to our Website, provide you with information you have requested, fulfill your subscription requests, provide notices related to your Shamir lenses and your eye care generally, and provide you with information regarding future products and services that may suit your particular needs or interests. We may also use your personal information to help identify you if you lose your password, support your interactions with the Website (e.g., usage and support requests) and to help you quickly find information on the Website.
- Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please do not include your phone number in your profile or contact us at the address listed below.
- We may use the information you provide in aggregate form for internal business purposes, such as generating statistics and developing marketing plans. We may use IP addresses to analyze trends, to administer our Website, to track traffic patterns, for targeted advertising, and to gather demographic information for aggregate use, as well as for credit fraud protection and risk reduction. We may use Google analytics and/or other applicable Website statistics software to track Website use.
- If you believe that any of your personal information is incorrect, or has been changed since your registration at the Website, please send an email message to us at the address below explaining the correction or change and provide any relevant verification number or password.
Information Collected From Third Parties
- Information From Service Providers. We collect information from third-party service providers to help with fraud prevention, security, and network quality efforts. This may include information regarding your use of the Website.
- Where you have consented, we may also collect your personal information from third parties to complete data about you that is missing from our database. We collect this information for the same purposes as personal information we collect.
Automatically Collected Information
- We place a “cookie”—a small text files stored on your computer by your browser—to store information that that we may need in order to recognize previous users. We use this information to provide a more customized user experience and to gather website statistical data. We do not track individuals with cookies, only instances of entry onto the Website.
- The Shamir Insight web servers record log files which track server requests and site traffic. Anytime you visit the Website from your computer, we collect and store the name of the domain and host from which you access the Internet (for example, msn.com, aol.com, etc.); the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access the Website; and the Internet address of the website from which you linked directly to the Website. Shamir Insight web server log files do not contain any personally identifiable information.
Do We Share Your Information?
We will share your personal information with our affiliates, business partners, and third-party independent contractors for purposes of: (1) performing functions on behalf of Shamir Insight, such as providing you with product offers via email or postal mail; and (2) tracking information generated through the Website. Our partners and third-party independent contractors are obligated contractually not to use or share your personal information for unauthorized purposes.
Shamir Insight, Inc. also may disclose your personal information to comply with a court order, subpoena, search warrant, or other legal process; to comply with legal, regulatory or administrative requirements of any governmental authorities; to protect and defend Shamir Insight, its subsidiaries and affiliates, and their officers, directors, employees, attorneys, agents, contractors, and partners, in connection with any legal action, claim or dispute; to enforce the Terms and Conditions of Use of the Website; to prevent imminent physical harm; and in the event that we find that your actions on the Website violate any laws, our Terms and Conditions of Use, or any of our usage guidelines for specific products or services.
Any communication or material you transmit to us by email, including any data, questions, ideas, comments, suggestions, testimonials, recommendations, or the like, may be published on our Website in areas where any user may view the information, and will be treated as non-confidential and non-proprietary.
We reserve the right to transfer your personal information to a third party in the event of a transfer of all or substantially all of Shamir Insight’s assets, provided that the third party agrees to adhere to the terms of this privacy policy. In such transactions, user information, including personally identifiable information, generally is one of the transferred business assets, and by submitting your personal information on the Website you agree that your data may be transferred to such parties in these circumstances.
Opt Out
You can opt out by providing us written notice identifying which communications you choose not to receive by writing or emailing us at the address shown below.
We are not responsible for removing your personal information from the lists of any third party who has previously been provided your information in accordance with this policy. If you choose not to give us your personal information at all, you can still access the Website, however, you will not be able to access areas that require registration or personal information.
Third-Party Hosting
Shamir Insight contracts with a third party to maintain and host the Website. Therefore, any information you submit, including personal information, will be placed and stored on a computer server maintained by this third-party host. The third party has agreed to implement technology and security features and strict policy guidelines to safeguard the privacy of your personal information from unauthorized access or improper use.
Site Technologies and Third-Party Rights
Shamir Insight, Inc. does not provide the technologies used to build the Website, and therefore, neither recommends nor endorses the same. Any information regarding identified technologies, including their capabilities, limitations, and applications, should be sought directly from their manufacturers. We hereby disclaim any rights to trademarks, service marks, trade names, logos, copyrights, patents, domain names or other intellectual property interests of third parties.
Links to Other Materials
The Website contains links to other sites. These links are an accommodation to the respective third-party site owners and for your convenience. Sites linked to and from the Website are not necessarily under the control of Shamir Insight, and Shamir Insight shall have no responsibility or liability whatsoever for the content or privacy practices of any linked sites, or any link or linking program at any time. You should read and understand Shamir Insight’s policies with respect to such third party links as stated in the Terms and Conditions of Use of the Website.
Security and Compliance
We take reasonable measures to protect the security of your personal information from loss, misuse, unauthorized access or disclosure, or alteration. All credit card information utilizes state-of-the-art Secure Socket Layer (SSL) encryption technology and is Secure Electronic Transaction compliant. Despite our reasonable efforts, these measures may not be completely effective against such risks, and by giving us your personal information, you accept such risks. If you feel we are not following this Privacy Policy or if you have any inquiries or complaints, you may send us e-mail at the below address, call us at the below telephone number, or write to us at the below address.
Territory
Our Website is maintained and intended for users residing in the United States of America. If you do not reside in the USA, please do not register with our Website. If you nonetheless use the Website and provide your personal information, you authorize the export of personal information to the USA and its storage and use as specified in this policy.
Our Contact Information
If you have any questions regarding this policy, contact us through the Website or write to us at:
Shamir Insight, Inc.
9938 Via Pasar
San Diego, CA 92126
(858) 514-8330
marketing@shamirlens.com
Effective Date and Changes
From time to time, we may use your information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change in the future we will post the policy changes to our Website to notify you of these changes and provide you with the ability to opt out of these new uses. We will not notify you through any other means. If you are concerned about how your information is used, you should check back at our Website periodically.
This Privacy Policy is effective as of January 1, 2009. Shamir Insight, Inc. reserves the right to modify the terms of this Privacy Policy at any time and in its sole discretion, by posting a change notice on this page. YOUR CONTINUED USE OF THE WEBSITE FOLLOWING OUR POSTING OF A CHANGE NOTICE WILL CONSTITUTE BINDING ACCEPTANCE OF THOSE CHANGES.